Knowledge base

Guides for every part of the platform

Practical, written-by-the-team documentation covering setup, sending, deliverability, billing and the API.

Getting started

Create your organisation, invite teammates and assign the right roles before your first send.

4 min read

What each role can do, and how tenant isolation is enforced beneath them.

3 min read

Map columns, handle duplicates and keep consent records intact during a bulk import.

5 min read

When to use a fixed list and when to let the platform keep the audience current for you.

3 min read

Walk through the campaign wizard, send a test, and schedule delivery with confidence.

6 min read

Add DKIM and SPF records so your mail authenticates and lands in the inbox.

5 min read

Read your delivery reports and act on the signals that damage sender reputation.

4 min read

Request a sender ID, understand regulatory review, and know how messages are routed.

4 min read

Get templates approved and keep your consent register compliant with WhatsApp policy.

5 min read

How billing works in naira and dollars, when renewals run, and where invoices live.

4 min read

How the prepaid wallet works, how debits are recorded, and how to avoid running dry mid-campaign.

3 min read

Create an API key, send your first request, and handle errors and rate limits correctly.

5 min read

The FAQ covers commercial questions, and the team answers support requests directly from the contact page.